• SAFE & SECURE
  • privacy

    PRIVACY POLICY


    Effective Date: [25/03/2025]
    Last Updated: [25/03/2025]

    CyDen Adventures is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you book our travel packages or use our services.

    1. Information We Collect

    We may collect:

    • Personal Data: Name, contact details (email, phone, address) payment information.
    • Booking Details: Travel dates, itinerary preferences, accommodation requests.
    • Technical Data: IP address, browser type, device information (via cookies when using our website).

    2. How We Use Your Information

    Your data is used to:

    • Process bookings, payments, and reservations.
    • Communicate updates, itineraries, or emergency changes.
    • Improve our services and personalize your experience.
    • Comply with legal obligations (e.g., immigration, taxation).

    3. Data Sharing & Disclosure

    We only share your data with:

    • Service Providers: Airlines, hotels, tour guides, and payment processors necessary for your booking.
    • Legal Authorities: If required by law (e.g., customs, law enforcement).
    • Third Parties: With your consent (e.g., travel insurance partners).

    4. Data Security

    • We implement industry-standard measures (encryption, secure servers) to protect your data. However, no online transmission is 100% secure—you provide information at your own risk.

    5. Your Rights

    Depending on your location, you may:

    • Access, correct, or delete your personal data.
    • Opt out of marketing communications.
    • Withdraw consent (where applicable).
    • To exercise these rights, use the contact page to contact us.

    6. Retention Period

    • We retain your data only as long as necessary for booking purposes or as required by law.

    7. Cookies & Tracking

    • Our website may use cookies to enhance user experience. You can disable cookies via your browser settings.

    8. Policy Updates

    • We may update this policy periodically. Changes will be posted on our website with an updated "Effective Date."

    CyDen 2025. All Rights Reserved